Payment Processing

Our payment system is built on Stripe to ensure security and reliability. The process is designed to be seamless for both clients and partners.

• Initiation A payment is initiated when a client books a service (B2C) or when a partner creates a booking for a client (B2B).
• Payment Methods Users are directed to a secure Stripe Checkout session, supporting cards, Apple Pay, Google Pay, QR codes, and other local payment options.
• Confirmation Upon successful payment, Stripe sends a confirmation, and the booking status is updated to "Confirmed".
• Failure Handling If a payment fails, the user is notified, and the booking is not confirmed. The 15-minute hold is released.

We use Stripe webhooks to receive real-time notifications about payment events, ensuring our system is always up-to-date.

• Endpoint /api/stripe-webhook is the dedicated endpoint for receiving events from Stripe.
• Signature Verification Every incoming webhook is cryptographically signed and verified to ensure it originated from Stripe.
• Events Handled We handle key events like checkout.session.completed, payment_intent.succeeded, and payment_intent.payment_failed.
• Idempotency Webhook handlers are designed to be idempotent to prevent duplicate processing of the same event.