Last updated
03.07.2025 at 17:42

Booking Rules

Detailed logic for B2C and B2B reservation scenarios

B2C Bookings (Client-Direct)

B2C bookings are initiated directly by the end client through the web application or mobile app. The process is designed to be simple and secure.

  • Authentication Client authenticates using their personal account.
  • Service Selection Client chooses from available services and time slots.
  • Payment Full or partial payment is required upfront via Stripe.
  • Confirmation An instant confirmation is sent via email and appears in the client's profile.

B2B Bookings (Partner-Managed)

B2B bookings are created by registered partners (hotels, travel agencies) through a dedicated partner portal or in their own application.

  • Authentication Partner authenticates using their business account credentials.
  • Client Information Partner provides the end client's details for the reservation.
  • Payment Client pays for services at the partner's location via QR code or receives a payment link via email. The booking is held for 15 minutes, after which it is automatically cancelled.
  • Commission Commission is automatically calculated and tracked per booking.